HELP!

On this page you will find Help for certain types of problems.  Please read through and see what category your question may fall under, and email or call the appropriate person.  If they can't help you, they will direct you to someone who can.  Thank you!

Technical Help

For problems like:
  1. I can't get my IRIS to start or open up.
  2. I don't have anything on my logon pad to choose from.
  3. When I open up IRIS, it freezes up and won't let me type anything.
  4. My iTutor is not working.
  5. I can't seem to get anything to print.

    6. Call the HELP DESK, x4000

Navigational Help 

For questions like:
  1. I'm stuck on this screen and it won't let me go anywhere else.  What do I click on?
  2. What button do I click to continue?
  3. My UserId and password do not seem to work.
  4. How do I make a favorite?
  5. Where is the menu for changing my user settings?
Click on a name to Email or call:

Purchasing and Assets Management 

For questions like:
  1. Where do I find on the menu where to create a requistion?
  2. Why won't it let me go to another screen when I am trying to create my requisition.
  3. What is a cost center?
  4. What is a Funds Center?
  5. How do I release my requisition for approval?
Click on a name to Email or call:

FI Approvals 

For questions like:
  1. How do I look at the requisition I am supposed to approve?
  2. What menu to I go to in order to see my IRIS inbox?
  3. How to I set up a permanent substitute while I'm out of town?
  4. What do I click on to approve the requisition?

General FI, Part I (Procurement Card/Budget Reports) Help

For questions like:
  1. What is my Funds Center--how do I find it?
  2. Why don't I have a procurement card document in the document list?
  3. How do I print my procurement card statement?
  4. How do I verify my statement?
  5. What goes in the Document Header text?
  6. How do I pull up my Budget report?
  7. What kinds of reports can I expect to print?

Time Management (Time Entry in IRIS) 

For questions like:
  1. What form do I use to enter time?
  2. How do I find the Personnel number?
  3. Where do I find the Attendance/Absence types?
[Back to IR3IS at UTC]

http://www.utc.edu/iris/
Page updated May 22, 2001